Privacy Policy

1.1. EasyCharts, LLC ("Company," "we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you visit our website, use our services, or otherwise interact with us (collectively, the "Services").

1.2. By accessing or using our Services, you acknowledge that you have read, understood, and consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use our Services.

1.3. This Privacy Policy should be read in conjunction with our Terms of Service, Risk Disclosure Statement, and Legal Disclaimers, which together govern your use of our Services.

5.1. We Do Not Sell Your Personal Information. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5.2. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf (payment processing, hosting, analytics, email delivery, customer support)
• Legal Requirements: When required by law, court order, subpoena, or government investigation
• Protection of Rights: To protect the rights, property, safety, or security of EasyCharts, our users, or the public
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets
• With Your Consent: For any other purpose with your explicit consent

5.3. All third-party service providers are contractually obligated to protect your information and use it only for the specified purposes.

6.1. We implement industry-standard technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest using TLS/SSL protocols
• Secure password hashing and authentication protocols
• Regular security assessments and vulnerability testing
• Access controls and employee training on data protection
• Monitoring systems for suspicious activity

6.2. NO GUARANTEE: Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information. You acknowledge and accept this risk when providing personal information.

6.3. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

7.1. We use the following types of cookies:

• Essential Cookies: Required for basic website functionality and security
• Analytical Cookies: Help us understand how visitors interact with our Services
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

7.2. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.

7.3. We may use third-party analytics services (such as Google Analytics) that use cookies and similar technologies to collect and analyze information about use of our Services.

8.1. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

8.2. Retention periods are determined based on: the nature of the data, the purposes for processing, applicable legal requirements, and statute of limitations for potential claims.

8.3. When personal information is no longer required, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information in certain circumstances
• Right to Restrict Processing: Request that we limit how we use your information
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with a supervisory authority

To exercise these rights, please contact us at the address provided in Section 15. We will respond to verified requests within the timeframes required by applicable law.

10.1. If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us and our service providers
• Right to opt-out of the sale or sharing of personal information
• Right to correct inaccurate personal information
• Right to limit use and disclosure of sensitive personal information
• Right to non-discrimination for exercising your privacy rights

10.2. We do not sell personal information as defined under the CCPA/CPRA.

10.3. To submit a request, contact us at privacy@easycharts.trading or use the methods described in Section 15. We may require verification of your identity before processing requests.

11.1. If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) or equivalent laws.

11.2. Your rights include access, rectification, erasure, restriction, portability, objection, and the right not to be subject to automated decision-making.

11.3. For international data transfers, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

11.4. You have the right to lodge a complaint with your local supervisory authority if you believe we have not complied with applicable data protection laws.

12.1. Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

12.2. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

12.3. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

13.1. Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws than your country.

13.2. When we transfer personal information internationally, we implement appropriate safeguards to ensure your information receives an adequate level of protection, including Standard Contractual Clauses, binding corporate rules, or other approved mechanisms.

13.3. By using our Services, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy.

14.1. We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

14.2. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we may also send you an email notification.

14.3. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.